Key Responsibilities include:

• Ensuring the timely and accurate updating of operational staff shift patterns, verifying shift hours and administering payroll cycle related tasks.
• Assisting the department in preparing staff rosters, leave plans and optimising overall resource planning.
• Monitoring and updating operational applications and tools used by Dispatchers, dispatching bulletins and assisting with continuous improvement efforts.
• Performing IT Coordinator (LIC) functions for the Dispatch department.
• Maintaining staff operational training records.
• Administration of Dispatch office supplies, equipment, and consumables. 
• Monitoring contracts, service agreements and processing invoices from vendors. 
• Assisting with issuance of Technical Crew positioning, interline tickets.
• Contributing to effective team performance and assisting in staff welfare related activities.
• Other duties as assigned.

Requirements

• Diploma in any discipline.
• Aviation related qualifications will be advantageous.
• Relevant aviation and/or airline operations experience will be advantageous.
• Candidates without relevant experience will be considered.
• Analytical with good problem-solving skills. 
• Good situational awareness, ability to focus and prioritise time sensitive tasks.
• Meticulous and able to execute procedures accurately.
• Able to work independently and as a team in a fast-paced environment. A strong team player with good interpersonal and communication skills.
• IT proficient, comfortable working with operational, technical documentation and procedures.
• Comfortable working with multiple applications and automation.
• Good command of written and spoken English.